Please log into your DermCafé Portal. Then, look under the section called Lab Work and follow the simple instructions there. Please book your next appointment one week after your bloodwork is done, to allow for sufficient time for DermCafé to receive the bloodwork. If you are in Ontario, we strongly recommend that you get your bloodwork done at Dynacare lab centres. Unfortunately, Lifelabs provides inconsistent service and has lost patient results before. Thus, your care may be delayed if your bloodwork is done at Lifelabs

Missing a few days/weeks of iso- tretinoin will have no impact on your end outcome, because it is only the total cumulative dose by the end that will impact your end outcome. Please proceed with the next appointment as planned. Please do NOT proceed with a temporary prescription provided by your pharmacist. The dosing must be determined and supervised by your physician, not a pharmacist.

The COVID-19 pandemic is a rapidly evolving situation. Based on the current medical literature and scientific evidence available, our Doctors have no concerns about patients on iso- tretinoin receiving the vaccine. Please proceed to get your vaccine at your earliest convenience!

The laboratory will automatically send DermCafé your results. If you are able to obtain your own copy of the results, please feel free to email them to info@dermcafe.ca (a secure and encrypted account), as laboratories can occasionally be delayed in sending us your results. If you are in Ontario, please only do your labwork at Dynacare (Lifelabs in Ontario provides unreliable services and doing bloodwork there may delay the results).