You will be refunded minus a 6% external credit card fee.
For monthly subscriptions, you can submit an alternative skin/hair concern for that month. Or, you can cancel anytime before the Dermatologist provides their assessment to you that month.
Please view a list of conditions that we CAN treat here
-Acne (one exception: we cannot provide Accutane via Rapid Assessments. Accutane is available via a live video appointment)
-Rosacea
-Dandruff, seborrheic dermatitis
-Other facial rashes: perioral dermatitis
-Body discolouration
-Minor skin rashes: eczema, psoriasis, tinea versicolour
-Pediatric skin concerns: cradle cap, eczema, etc
-Cold sores
-Excessive sweating
-Male/female pattern hair loss
-Wrinkle prevention: retinoid prescription, etc
-Routine personalization
-Pores/skin texture
-Acne scars
Please view a list of conditions that we CANNOT treat at DermCafé (these concerns require in-person care):
-Moles/cancer diagnosis
-Concerns inside the mouth
-Full body skin exam
-Full body rash: rash affecting every, or almost every, inch of skin on your body
-Wound: opened up skin area
Learn more here